Velas Support

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Activity overview

Latest activity by Velas Support
  • Velas Support created an article,

    How to claim rewards

  • Velas Support created an article,

    Can a pool be banned?

    Yes, the pool can be banned and in case if it will be banned all delegators in its pool will be banned as well. The ban duration is 2 epochs

  • Velas Support created an article,

    Can a Velas's participant be banned?

    Yes, the node can be banned for malicious actions or skipping blocks as validators.  

  • Velas Support created an article,

    How to become a Candidate?

    Every active pool (not banned + has enough balance) which are not participating in Validation are in fact Candidates. Only pools could be the Candidates.

  • Velas Support created an article,

    How can I become a Validator?

    To become a validator, you must first install a node (a node can be installed from Staking Page in a wallet) and then stake in your pool. The total stake amount of a candidate on their own pool can...

  • Velas Support created an article,

    How long could I be a delegator?

    There are no limitations on the duration of delegating your stake. However, on exchanges, there are some staking plans - 30/60/90 days

  • Velas Support created an article,

    What do I do if I lose my pin?

    If you can’t remember what your pin is and/or you lost your pin, don’t worry you can always recover your wallet with your 12-word seed phrase.

  • Velas Support created an article,

    How do I recover my web wallet?

    You can recover your wallet with your 12/24-word phrase.      

  • Velas Support created an article,

    I can't see my VLX in my wallet! What do I do?

    First of all, check your seed phrase, and if your wallet address is the same as it meant to be. However, such an accident is almost impossible to occur, so please contact our support team on Telegr...

  • Velas Support created an article,

    Is there a transfer fee between the Velas wallet?

    Yes, there is a fee that depends on the transferred amount - a larger amount = a larger fee. The fee could bee seen in Explorer